We have pleasure in announcing that we passed both our latest external assessments for the ISO 9001 and 14001 for Quality and Environmental accreditations. It was particularly gratifying to read the summary by the assessor which stated:
“Deeland Ltd t/as ServiceMaster continue to provide an excellent service to their clients and are continuing to develop their services. Feedback from a client today was very satisfactory and the company’s staff are continually looking to establish a rapport and offer other services as appropriate.”
We are very proud of our good work and standards and of our staff that has to adhere to our procedures diligently, as this is what we are measured against. If we say we do something, the assessor will be sure to check that we are actually doing it that way, giving our clients the reassurance that we mean what we say. Our next assessment is in November 2011 and we will continue to work hard to keep up our very high standards.