ServiceMaster Newbury’s AGM 2018

ServiceMaster Newbury’s AGM theme was “Developing our People – Progressing our Business” was held on 23rd March, celebrating steady company growth and staff development in 2017.

Abby May, New Business Development Manager, reviewed sales growth across the business. Inga Parnell, Commercial Contracts Manager explained how the Commercial Services team continues to develop to deliver a high quality service in a competitive world.  This theme was echoed by Tania Gostling, Communal Services Manager and recognition was given to the team.

Ian Leamon, Residential Services Manager highlighted the specialist work Technicians deliver to homeowners as well as support given to other departments. The Human Resources Department kept us abreast of developments in a changing world.

Andre Gottemaker Business Operations Manager introduced the new structure of Business Services Department.

Guest speaker, Mark Denton with his compelling presentation “Leadership and Teamwork in the Eye of the Storm”, shared lessons learnt as he skippered a yacht in the gruelling BT Global Challenge round the world yacht race.

The highlight of the AGM was the presentation of the prestigious Avril Bannister Award for 2017. Doreen (Jaz) Baxter was awarded the Avril Bannister Award in recognition of her leadership and commitment.

CRY Awareness week 18th to 26th November 2017

We would like to thank everyone who have helped and supported this cause with us, we have managed to raise £260.83 in total.

Every week in the UK at least 12 apparently fit and healthy young people aged 35 and under die suddenly from undiagnosed heart conditions. Your donations will help to continue the campaign to reduce the number of young sudden cardiac deaths and the heartbreak that follows such a tragic loss. The funds will be used to support medical research, subsidising CRY cardiac screening clinics and producing and distributing relevant literature and information. CRY also provide bereavement support services and a fast track pathology service for affected families.

Helping Two Saints support homeless people at Christmas

This Christmas, staff at ServiceMaster Newbury put their annual Secret Santa presents to good use and instead donated toiletries for Two Saints’ clients in Newbury. “Selecting presents for people who really need them is not only a pleasure, but has also given us a sense of purpose and community.” said Nicola Loxton, PA to the Managing Director.
Two Saint’s mission is to significantly improve the lives of those who are homeless, vulnerable or in need of support by providing high quality, effective and reliable housing, support and learning services. In 2016/17 they provided 8,545 nights of emergency accommodation and assisted 1,484 people through their floating support service.
If you would like to know more about how you can help Two Saints, please visit their website

ISO 9001 and ISO 14001

Chris Wright, Alcumus auditor visited ServiceMaster Newbury head office on the 10th October to conduct a thorough 6 monthly audit of our Quality and Environmental Management System (ISO9001 and 14001).  In his report, Mr Wright states “The audit of the QMS and EMS has shown the systems to be robust and effective. The company continues to make continual improvements to the management system by making use of improved computer systems that will further streamline the company processes for the benefit of its staff and customers.”

Jane Paisley, QA Manager, would like to thank all the staff for their hard work in ensuring our procedures are followed and congratulate everyone for laying the groundwork for a successful audit with no non-conformances.


Great British Expo

ServiceMaster Newbury, had a stand at the Great British Expo that was held at the Green Park Conference Centre, Reading on Thursday 5th October.  The stand was managed by Abby May and Stuart Guerreiro, if you are interested in arranging contract cleaning for your business call Abby on 01635 39971.


MacMillan Coffee Morning 2017

ServiceMaster Newbury and The Laundry Basket hosted their 4th annual Coffee Morning in aid of MacMillan Cancer Support on 29th September.

The event started at 8am in The Laundry Basket, hosted by Danielle Bradley Driver (left) and Frances Meadows (right) before moving next door to the ServiceMaster offices.

Eve Dee Shapland, who organised the event, would like to thank the staff and their families who supported the event by baking, eating and distributing cakes to neighbouring business.

We are delighted to have raised £389.95 for MacMillan Cancer Support.IMG_0853

Inga Parnell judges headgear at fundraising event

Commercial Service Manager, Inga Parnell (pictured right) was invited to judge a fancy headgear competition in aid of Cerebra at Expro Fluid Analysis in Reading.

Cerebra is a charity dedicated to helping families with children with brain conditions discover a better life together. This is achieved through their mission of listening to families that have children with brain conditions and using this information to inspire the best research and innovation.

Congratulations to Expro Fluid Analysis, Reading for a profitable fundraising event!

Inga 1

Deeland Ltd t/a ServiceMaster Newbury scoops prestigious award for 4th time.

Nick Dee Shapland, Managing Director, was presented with the prestigious Marion E. Wade Award at the 2017 National ServiceMaster conference on the 12th July 2017.

Having previously won the award in 1997, 2006 and 2013, Nick was delighted Deeland Ltd t/a ServiceMaster was again recognised for displaying “the highest achievement in the pursuit of excellence and professional management” in 2016.

Nick was quick to praise all the staff at Deeland for their leadership and hard work and congratulate everyone on building a successful team.

NDS-MarionEWade 2016 - 18.07.17


MacMillan Coffee Morning

Thanks to everyone’s generosity, we have managed to raise £140.20 for MacMillan. We held our MacMillan Coffee morning on Tuesday 27th September this year, so we would like to say a big ‘Thank You’ to everyone concerned whether that was cooking, serving or eating.